Managed Service Providers (MSPs) are a new alternative for companies to have certain remote teams dedicated to troubleshooting their frequently used systems or software, all without the need for physical presence.
But being a new alternative to traditional methods is the exact reason why many companies, mostly companies with a long history in their respective markets, doubt about hiring these suppliers, as they do not have a clear picture of the benefits they present.
Managed Service Provider (MSP) Benefits
The benefit that companies can get from MSPs will vary depending on the understanding of the business of both parties. So, if this is accomplished, the different benefits of managed service providers for companies are as follows:
Cost reduction
Having an IT department means an administrative load for the company, since each member of the team must have a salary and the company must pay each necessary expense, either hardware or software, for them to perform their jobs.
The MSPs also represent an administrative load because the companies contract their services under a monthly subscription, but the expense is reduced by the fact that their method of work is remote.
Staff Efficiency
One of the recurring problems when computers have problems, or when programs that the company uses frequently begin to have glitches, is that workers must stop working until these problems are solved by IT staff.
This, of course, requires the workers to give up their physical jobs so that they can solve everything calmly.
With a managed service provider, this would not be an inconvenience because continuous monitoring of the company’s systems allows workers to focus on other tasks while solving the problems presented.
Optimal monitoring and safety
When it comes to systems and programs, the errors they present are, for the most part, predictable. MSPs, thanks to the constant monitoring mentioned above, can detect early any failure or inconvenience that may result in a setback and work to provide solutions for it more quickly.
Network protection
This is one of the fields in which MSPs have the most skills. The protection of companies’ internal networks is key, as internal networks are often attacked by various malwares. Managed service providers have the task of updating operating systems and eliminating threats, including the smallest or null.
Extending IT knowledge
Although it is true that IT departments know well the development area of companies and the programs they must use to increase productivity, it is also true that many drawbacks in the systems of companies have external reasons.
Managed service providers have a greater chance of finding the reasons for the problem more quickly because their experience encompasses more domains. Once fixed, IT staff can analyze resolutions and apply them in a similar scenario.
New options
Managed service providers have a broad range; their services are provided to a variety of companies, each of which has its own defined way of working. Therefore, providers have an understanding of different programs and platforms that have a similar objective.
Companies can consult them so that they can give different alternatives to update or increase the systems in which they can be developed and in this way discover new ways to grow and even compete with larger companies by offering more possibilities or opportunities.
IT Staff vs. Managed Service Providers (MSPs) which one should you choose?
Working together, IT staff and managed service providers combine the best of both worlds to provide security, knowledge, confidence and development opportunities for businesses.
Large companies do this because they can afford to have departments dedicated to technology intelligence with the spaces and administration for its development, and also have the resources to hire MSP to assist the different areas of it.
The small and medium enterprises are the main clients of the MSP, because the limitation of spaces and economic resources can play against them, so the service providers are the ideal option so that their networks, their systems and their development are managed remotely for a monthly fee.
