What are IT companies? Currently the business environment requires hiring a company that offers IT services. It’s actually one of the best decisions you can make, as they ensure security, make work easier, and offer expert guidance on your IT system.
As the years go by, information technology becomes an increasingly important part of our lives, and many organizations hire the services of IT companies. The big question is: what are the benefits of having IT services?
If you plan to hire them for your business, it is important that you know very well what IT companies are and what services they offer. That way, you can determine if you really need them and what to expect once you have hired them.
What are IT companies?
Simply put, IT companies are technology-based companies, also known as IT managed service providers. These companies are responsible for offering various services to ensure a fluid flow of work in the company.
The companies that offer IT services make all their infrastructure and knowledge available to offer services related to technology, web development, software or hardware administration, firewall services, business intelligence and much more.
IT companies, in addition to having the appropriate infrastructure and equipment, are made up of expert IT specialists, highly trained in their field with special skills. That is why companies that offer IT services can provide direction, guidance and adequate administration in different applications.
On the other hand, IT companies are in charge of monitoring the use of sending, retrieving and storing information. Of course, their services include various additional tasks, offering professional guidance on your IT system and taking care of solving problems.
The three types of IT companies.
As with other businesses, there are also different types of IT services and businesses. There are various types of IT services for all levels, shapes and sizes. For this reason, it is very important that when hiring one of these companies you make sure that they can work at your level, knowing the needs of your business. Currently, there are 3 levels of IT services that you could hire.
– IT Companies: Low level.
Those that offer IT services at a more basic level are an ideal option for small businesses, start-ups and medium-sized businesses. The services they offer are more than enough for this stage of the business, and you could consider it an economical and very efficient option for a small business.
IT Managed Service Providers (MSPs) offer various packages that include software and hardware installation, perform all the integration of new and existing infrastructure, as well as offer ongoing system support. Similarly, IT companies at this level provide important performance and security guidelines, but in some cases do not offer direct action on these issues.
– IT Companies: Medium level.
Businesses that offer mid-level IT services are generally known as value-added MPS. In this case, not only will you receive all the low-level benefits, but you will also have an even more efficient and practical IT service.
They are ideal for small and medium-sized businesses, providing action items related to security and performance issues. At this level, IT support and planning to build a better system with less hassle moving forward is warranted.
– IT Companies: High level.
Companies that offer high-level IT services are a recommended option for large corporations and organizations. Their services are more geared towards network support, which includes data reporting and analytics.
In addition to the aforementioned services, they will also help you set up a mobile network system so you can have access on the go. Of course, MSPs at this level are well known for planning and follow-up services. They provide incredible benefits for large businesses and organizations, guaranteeing and improving security.
Services offered by IT companies.
As we have mentioned, the services they offer have different levels. Depending on the needs and size of the business, you can choose one or the other option. However, in general, the services provided by these companies are the following…
* Software and hardware support.
They are in charge of updating licenses, agreements and ensuring that our business can comply with all end user agreements. Likewise, they are also in charge of canceling old licenses that are no longer useful for the business.
On the other hand, they offer hardware support including upgrading, repairing computers and IT equipment. They also take care of safely removing old data and outdated hardware systems.
* Network and communications management.
IT companies set up the infrastructure online, making the necessary connections and installations, for example, connecting printers, installing firewalls and more. Similarly, they install servers and do all the configuration of security measures while ensuring network maintenance and monitoring for suspicious activities.
Communication is also part of the services they offer. Its services include configuring options for voice and video calls, communication systems and solutions for connection problems.
* Security and cloud services.
Of course, security is essential for IT companies, since it is one of their main functions. They ensure online data protection by installing and maintaining sophisticated cybersecurity systems. They also offer cloud services, setting up IaaS and PaaS infrastructures and training members of your business so they can use cloud services efficiently and securely.
At Virtual CNS we specialize in the security of small and medium-sized companies. Discover all our services in the following link: Managed it services for small businesses.